Hűségprogram feltételei

1. Taking part

Every customer with an account takes part in the loyalty programme, without a separate sign up and free of charge. Points are shown in the account, in the order details and at the checkout. No points are earned on an order placed as a guest without an account or on an order placed through a marketplace.

2. Earning points

The programme runs in forints on the Hungarian market. After every order, points are credited on the gross value of the goods after reductions, in the earning step stated in the Hungarian text and shown in your account. No points are earned on delivery, on the cash on delivery fee, on buying a gift card or on the part paid with points. Credited points are pending for 30 days after delivery (for cash on delivery from the day the payment arrives) and become available afterwards, so a return can still correct them before they are spent.

3. Value and redemption

The value of a point, the cap on the share of an order that points can pay and the overall cap on combined reductions are stated in the Hungarian text and shown at the checkout. Points are redeemed at the checkout against the price of the goods, never against delivery, the cash on delivery fee or a gift card; they cannot be exchanged for cash or transferred.

4. Expiry

Points expire 18 months after they were credited; on redemption the points expiring soonest are used first. We remind you by email before they expire if you consented to that in your account.

5. Returns, cancellation, abuse

If you send back an order or part of it, or the order is cancelled, the points credited for the returned items are reversed; if you had already spent them, the reversed points are set off against your balance. The part of an order paid with points is refunded in points on a return, not in money. In the event of abuse (fictitious orders, several accounts) we may cancel points and suspend participation, and we tell you why.

6. Changing or ending the programme

We may change the terms for the future and may end the programme, with at least 30 days' notice by email and on this page. Available points already earned can be redeemed on the previous terms until the announced date. The version number and effective date are shown at the top of the page.

7. Data protection and disputes

The privacy notice covers the data handled for the programme; the complaints notice covers complaints and the arbitration board. The general terms apply to the programme as well.